Schedule your fingerprint and photo appointment with IDEMIA immediately after you receive the pre-enrollment email from IDEMIA.

Once you have submitted the BGS Data Release Form from the State of MN, you will receive 2 emails:

Subject: ACTION REQUIRED – Your background study request has been submitted – NetStudy2
This email is to complete your “Consent and Disclosure” for the study.

Subject: IdentGo Service Confirmation – MN DHS Background Study
This email is to schedule and complete your fingerprinting.

IdentoGO Centers provide convenient, professional environments for live scan (electronic) fingerprinting services, which are delivered by trained Enrollment Agents. IDEMIA is the contracted vendor to provide statewide fingerprinting and photo services in Minnesota for DHS background study subjects and is a certified FBI Channeling Agent.

If you need to schedule, adjust, or cancel your appointment, please use the link provided in your individual email or you may use the following link:

DEMIA Customer Service Call Center: 844-556-8505 for assistance.

Please be sure you have your UEID (provided in the email) available.

There are many locations in the Twin Cities and others in various locations around the state of MN.


12567 5th Ave N
Ste 100
Zimmerman, MN 55398-8453

8:30 AM - 12:00 PM & 1:00 PM - 4:00 PM

1717 University Dr SE
St. Cloud, MN 56304-2024

7:00 AM - 12:00 PM & 1:00 PM - 3:00 PM

1420 W St. Germain St
Ste 102
St. Cloud, MN 56301-4156

8:00 AM - 10:00 AM & 1:00 PM - 3:30 PM